
Developed by Microsoft, it is trusted and relied by most Windows 10 users. Microsoft Edge is one of the most widely-used browsers. Case 1: Microsoft Edge Opens but Stops Working.We might ask you for a screenshot of the issue so we can see what you're seeing. Let us know which steps you’ve tried so we can continue to troubleshoot. If you’ve tried all of the steps above and you’re still having trouble, contact us. If you don't have the same problem, the issue may be related to the first device or connection. If you have other devices or connections available, like another computer or wireless network, try opening or logging into to your site with them.Refer to your provider's instructions for how to do this. Restart your router, modem, or gateway to clear its cache.Reset your browser zoom settings to ensure you're not zoomed in or out.


Open or log into your site in a different browser.Ensure you’re using a supported browser and it's the latest version for your operating system.

When you contact us for help, we might ask you to do some troubleshooting to help us identify the cause of the problem.īefore you contact us, it's helpful if you've already taken these steps: If you’re having trouble viewing or editing your site, the issue might be related to your browser.
